Privacy policy

EMROSE (hereinafter referred to as “the Store”) recognizes the importance of protecting personal information, complies with the Act on the Protection of Personal Information, and establishes the following Privacy Policy (“this Policy”).

1. Definition of Personal Information

“Personal Information” means information relating to a living individual that can identify a specific person (name, date of birth, address, telephone number, etc.), as defined under Article 2 of the Act, including personal identification codes.

2. Methods of Collection

  • When registering, the Store may request name, date of birth, address, phone, email, bank account, credit card number, driver’s license, etc.

  • The Store may also obtain transaction/settlement records from business partners.

  • Browsing history, search keywords, cookies, IP addresses, device identifiers, location data, etc., may also be collected.

3. Purpose of Use

Personal information may be used for:

  1. Displaying/modifying registration and usage history.

  2. Sending notices, products, or contacting customers.

  3. Identity verification.

  4. Billing and payment processing.

  5. Facilitating input and linking with other services.

  6. Preventing misuse or fraudulent activities.

  7. Responding to inquiries.

  8. Other related purposes.

4. Changes to Purpose

The Store may revise purposes within a reasonable scope and notify via website.

5. Security Control

The Store takes strict security measures to prevent loss, alteration, or leakage of personal data, and supervises employees and contractors appropriately.

6. Provision to Third Parties

Personal data will not be shared with third parties without consent, except when required by law, for life/health/property protection, public health, or legal/government obligations.

7. Proper Acquisition

Information is collected lawfully, not through fraudulent means.

8–10. Disclosure, Correction, Deletion

Customers may request disclosure, correction, or deletion of personal data. The Store will verify identity and respond promptly, except where exempt by law.

11. Cookies

The Store may use cookies or similar technologies to improve services. Users may disable cookies in their browser, though some features may become unavailable.

12. Personal Information Manager

Shimpei Matsuda

13. Inquiries

For disclosure requests, questions, opinions, or complaints regarding personal information, please contact us via the details in the “Legal Notice” or the inquiry form on our website.